There are few companies who offer full virtual assistant services in Ottawa and Vancouver. AXIM Centre is one of them, and we make sure our service is a step ahead of the rest. Our Virtual Assistants are trained customer service and administrative experts, guaranteeing a high quality of service.
Here are 5 characteristics we hire for, and develop in all of our virtual assistants:
Friendly virtual assistants are a standard in the industry. Virtual assistants deal with customers and people all day long, and need to be able to smile through the phone and deal with any situation in a friendly manner. Often virtual assistants are the first contact a customer will have with your business, and you need to be sure that your virtual assistant leaves a good, friendly impression.
Here at AXIM, we pride ourselves on the professionalism of our staff and the professionalism of our business. This defining characteristic of our business applies doubly to our virtual assistants. We represent your business, and ensure that all of our virtual assistants are trained and instructed to remain professional, helpful, and respectful.
Ability to Work Under Pressure
Whether it’s handling multiple clients at one time, keeping track of a complicated order, or juggling tasks our virtual assistants all operate calmly under pressure. Working under pressure can be difficult, and not everyone can do it effectively. That’s why how our virtual assistants behave under pressure is one of our largest development focuses. Our virtual assistants are trained to manage their stress, and remain level-headed in some of the most intense situations they can face on the job.
High Capacity For Multitasking
Every assistant, virtual or in person, needs to be able to multitask. Whether that’s talking on the phone for half an hour while taking notes, or simultaneously managing multiple calls multitasking is a key area that AXIM’s Ottawa virtual assistants excel in.
Organization saves time, prevents errors, and saves money. After all 77% of Americans said clutter damages their productivity, which is in line with studies that show executives waste six weeks a year searching for lost items and information. We ensure that our virtual assistants maintain the highest standard of organization, saving us time and therefore your money. No longer do you need to wait for your assistant to shuffle through dozens of documents trying to find the right information, our assistants have everything they need within arm’s reach, ready to help you.
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